Last updated: 26 June 2026
1. Who we are
SVG Marine is an independent yacht surveying practice. This privacy policy explains how we handle personal data collected through our website at svgmarine.com.
2. What data we collect
We collect personal data in the following ways:
- Contact form: When you request a quotation or send an enquiry, we collect your name, email address, phone number, survey type, vessel details, location and message.
- Analytics cookies: We use Google Analytics, Google Tag Manager and Microsoft Clarity to understand how visitors use our website. These tools collect anonymised data such as pages visited, time on site, device type and approximate location.
- Server logs: Our hosting provider may log technical data such as your IP address, browser type and request timestamps for security and performance purposes.
3. How we use your data
We use your personal data only for the following purposes:
- To respond to your enquiry and provide a survey quotation
- To communicate with you about your booking or survey
- To send a confirmation email when you submit the contact form
- To improve our website and understand how visitors use it
- To maintain the security and performance of our website
We do not sell your personal data to third parties.
4. Cookies and tracking
Our website uses cookies and similar technologies through the following third-party services:
- Google Analytics: Measures website traffic and user behaviour. You can opt out using the Google Analytics Opt-out Browser Add-on.
- Google Tag Manager: Manages analytics and marketing tags on our website.
- Microsoft Clarity: Records anonymised session data to help us improve user experience.
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect how some features of our website work.
5. Third-party services
We use trusted third-party services to operate our website and communicate with you:
- Supabase: Stores contact form submissions securely.
- Email service providers: Deliver confirmation emails and enquiry notifications.
- Google (Analytics, Tag Manager, Ads): Website analytics and advertising measurement.
- Microsoft (Clarity): User experience analytics.
These providers have their own privacy policies and are bound by data protection regulations.
6. Data retention
Contact form submissions are retained for as long as necessary to fulfil your enquiry and comply with any legal or professional obligations. Analytics data is retained according to the policies of the respective third-party providers.
7. Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal obligations)
- Object to or restrict certain types of processing
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us using the details below.
8. Data security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or alteration. Contact form data is stored in encrypted databases and transmitted securely.
9. Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be published on this page with the updated date.
10. Contact us
If you have any questions about this privacy policy or how we handle your data, please contact us:
